Healthcare Solutions Manager
2 weeks ago
Job Title: Customer Implementation Coordinator
The estimated salary for this position is around $80,000 - $110,000 per year, depending on the location and experience.
About the Job
This role involves working closely with hospitals and various IQVIA teams to support the deployment of Patient Finder Solution at hospitals. The primary goal is to promote, enable, and expand the use of Patient Finder Solution on hospital-initiated and IQVIA-guided projects when the implementation is completed.
Main Responsibilities
- Support implementation of Patient Finder Solution at hospitals, collaborate with technical implementation teams.
- Build a network within hospitals: maintain contact with key stakeholders and care providers across various departments.
- Connect end users from different hospitals to each other to collaborate on cross-hospital projects.
- Promote and support use of Patient Finder Solution on hospital-driven projects, multi-centre projects, projects driven by national institutes or governmental bodies, and IQVIA studies.
- Stay connected with internal IQVIA teams to spot study or project opportunities.
- Function as primary contact for internal IQVIA teams regarding the situation at the hospital.
- Report back to EMEA Customer Success Manager and Head of Delivery & Client Success on current hospital and client landscape.
- Help end users be successful in their projects.
- Contribute to the online community for different types of end users and product developers.
- Help maintain online support / self-service resources for end users.
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