Technical Implementation Specialist
5 days ago
We are seeking a skilled Implementation and Integration Professional to join our team at EMIS. As a key member of our Solution Delivery department, you will play a crucial role in ensuring the successful implementation of our healthcare solutions.
About the RoleThe estimated salary for this position is £50,000 - £60,000 per annum, depending on experience. You will be responsible for managing project tasks, acting as the main point of contact for end users during the implementation phase, and ensuring effective communication and support throughout the project lifecycle.
Key Responsibilities:- Manage, define, and deliver local customisation of the software (within the project scope)
- SUPPORT customers and EMIS Health colleagues in UAT, installation, and issue resolution during the project life cycle
- Act as the primary technical lead and authority during a project life cycle
- Develop significant expertise in EMIS health applications, tools, and interfaces so as to better comprehend customer issues and therefore assess, test, and implement solutions.
- Participate in internal testing and process improvement workshops.
To be successful in this role, you will need:
- Excellent relationship building and stakeholder management skills to successfully work with a diverse customer base and different levels and departments inside the organisation IT literate, including Microsoft Office Suite and CRM systems
- Excellent communication skills at all levels, written, verbal, and self-presentation
- Ability to use initiative, problem-solving, and remain calm under pressure
- The ability to understand complex technical requirements and relay these to less technical teams
- Ability to demonstrate problem-solving techniques
- Ability to work confidently and effectively on-site and as part of a project team
Prior experience in a similar role or relevant qualifications would be beneficial, but not essential. We welcome applications from individuals who can demonstrate the required skills and qualities, regardless of their background or experience level.
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