Software Implementation Specialist

3 weeks ago


Leeds, Leeds, United Kingdom EMIS Full time
Job Title: Software Implementation Specialist

We are seeking a skilled Software Implementation Specialist to join our team. The successful candidate will be responsible for the installation, configuration, and support of EMIS software applications, tools, and interfaces.

The ideal candidate will collaborate with internal colleagues and customer representatives both remotely and on-site, handling sensitive data during migration and synchronisation processes. They will work autonomously based on priorities set by the Technical Services Manager, coordinating with various teams, including Support, Product Specialists, and Project Managers.

The responsibilities of this role include managing project tasks as outlined in the project plan, acting as the main point of contact for end users during the implementation phase, and ensuring effective communication and support throughout the project lifecycle.

Key Responsibilities:

  • Manage, define, and deliver local customisation of the software (within project scope)
  • Support customers and EMIS Health colleagues in UAT, installation, and issue resolution during project life cycle
  • Act as primary technical lead and authority during project life cycle
  • Develop expertise in EMIS health applications, tools, and interfaces to better comprehend customer issues and assess, test, and implement solutions
  • Participate in internal testing and process improvement workshops

Requirements:

  • Excellent relationship building and stakeholder management skills
  • IT literate, including Microsoft Office Suite and CRM systems
  • Excellent communication skills at all levels
  • Ability to use initiative, problem-solving, and remain calm under pressure
  • Ability to understand complex technical requirements and relay these to less technical teams
  • Professional skills in SQL scripting, Informix experience preferable
  • Understanding of network-based interfacing, HL7 standards, and HPUX & Linux Operating systems

Our Vision:

At EMIS, we aim to provide innovative healthcare technology that improves people's lives. We are committed to developing the next generation of healthcare technology that will make a difference.

About Us:

We connect patients and healthcare professionals through integrated, ground-breaking technology, helping people live longer, healthier lives.



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