Remortgage Solutions Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Knights Full time

Customer Service Excellence

At Knights, we're seeking a skilled Remortgage Solutions Specialist to join our team. As a key player in our remortgage division, you'll play a crucial role in delivering exceptional customer service and ensuring seamless transactions for our clients.

Estimated Salary: £30,000 - £40,000 per annum (dependent on experience)

About the Role:

  • Manage a full caseload of remortgage files, working towards completion targets and providing a fast, efficient, and high-quality service.
  • Carry out title investigations, searches, identification checks, and obtain redemption statements for every charge affecting the property.
  • Liaise with clients and borrowers via phone and email, providing quality customer service and keeping all parties up-to-date throughout the transaction.

What We Offer:

  • A supportive and positive team environment that promotes direct responsibility and excellence in customer service.
  • An excellent training and induction program to equip you with the skills and knowledge to succeed in your role.
  • A great work-life balance with employee wellbeing and healthcare benefits.
  • An attractive benefits package, including 23 days annual leave, birthday gift vouchers, travel to work schemes, retailer discounts platform, healthcare, eyecare, and dental.


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