Head of Digital Product Strategy

2 weeks ago

Crawley, West Sussex, United Kingdom Rentokil Initial Full time
Job Title: Head of Digital Product

As a key member of the Rentokil Initial team, you will play a pivotal role in driving digital transformation across our global businesses. Your primary responsibility will be to develop and execute a comprehensive digital product strategy that aligns with our business goals, focusing on driving growth across our extensive web estate.

Key Responsibilities:

  • Develop and execute a digital product strategy that drives growth, innovation, and customer satisfaction.
  • Lead and mentor a team of digital product managers, business analysts, and UX designers to deliver exceptional digital products and experiences.
  • Oversee the management and optimization of our global web estate, ensuring alignment with brand standards, SEO best practices, and user experience guidelines.
  • Manage and influence operating budgets of £1m+.
  • Drive the development and enhancement of digital payment systems and ecommerce platforms across the web estate, optimising conversion rates and facilitating seamless transactions for both B2C and B2B customers.
  • Ensure all digital customer touchpoints are consistent through close partnering and influencing of internal IT functions.

Requirements:

  • Proven track record of leadership and management experience, including leading teams of digital product managers, business analysts, and UX designers in a global and matrixed organisation.
  • Extensive experience in digital product management, with a deep understanding of product development methodologies, agile practices, and product lifecycle management across web, ecommerce, apps, and secure customer portals.
  • Demonstrated ability to manage a large global web estate, ensuring consistency, usability, and effectiveness across all digital touchpoints.
  • Strategic mindset with the ability to develop, communicate, and execute digital product strategies that drive business growth, customer satisfaction, and competitive advantage.
  • Expertise in user experience (UX) design principles and methodologies, with a focus on delivering intuitive, engaging, and customer-centric digital experiences.
  • Proficiency in leveraging data analytics, market research, and customer insights to inform product decisions and drive continuous improvement.
  • Experience with Magnolia CMS a significant advantage.

Benefits:

  • Competitive salary and bonus scheme.
  • Hybrid working.
  • Rentokil Initial Reward Scheme.
  • 25 days holiday, plus 8 bank holidays.
  • Employee Assistance Programme.
  • Death in service benefit.
  • Healthcare.
  • Free parking.

Rentokil Initial is an equal opportunity employer, actively encouraging applications from individuals from all walks of life. We take pride in being an inclusive employer, fostering an environment where everyone can be their authentic selves and feel a sense of belonging. If you have any individual requirements, please communicate them during any stage of the recruitment process.

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