Digital Product Director

3 days ago

Crawley, West Sussex, United Kingdom Rentokil Pest Control South Africa Full time
Job Title: Director of Brand

As a key member of our leadership team, you will play a pivotal role in driving growth across our global businesses by leading the digital product strategy for our extensive web estate. Your expertise will be instrumental in overseeing all aspects of digital product considerations for both B2C and B2B audiences, with a focus on delivering seamless, connected, and eCommerce powered experiences.

Key Responsibilities:
  1. Develop and execute a comprehensive digital product strategy aligned with Rentokil Initial's business goals, with a primary focus on driving growth across the global web estate, delivering more personalised and interactive experiences.
  2. Lead and mentor a team of digital product managers, business analysts, and UX designers, fostering a collaborative and innovative environment focused on delivering exceptional digital products and experiences.
  3. Oversee the management and optimization of Rentokil Initial's global web estate, consisting of 150+ websites, ensuring alignment with brand standards, SEO best practices, and user experience guidelines.
  4. Manage and influence operating budgets of £1m+
  5. Drive the development and enhancement of digital payment systems and ecommerce platforms across the web estate, optimising conversion rates and facilitating seamless transactions for both B2C and B2B customers.
  6. Ensure all digital customer touchpoints are consistent through close partnering and influencing of internal IT functions.
Requirements:
  1. Proven track record of leadership and management experience, including leading teams of digital product managers, business analysts, and UX designers in a global and matrixed organisation.
  2. Extensive experience in digital product management, with a deep understanding of product development methodologies, agile practices, and product lifecycle management across web, ecommerce, apps, and secure customer portals.
  3. Demonstrated ability to manage a large global web estate, ensuring consistency, usability, and effectiveness across all digital touchpoints.
  4. Strategic mindset with the ability to develop, communicate, and execute digital product strategies that drive business growth, customer satisfaction, and competitive advantage.
  5. Expertise in user experience (UX) design principles and methodologies, with a focus on delivering intuitive, engaging, and customer-centric digital experiences.
  6. Proficiency in leveraging data analytics, market research, and customer insights to inform product decisions and drive continuous improvement.
  7. Experience with Magnolia CMS a significant advantage.
Benefits:
  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 25 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

We are committed to creating an inclusive environment where everyone can thrive. Our team is diverse and welcoming, and we encourage applications from individuals from all backgrounds and experiences.

We believe that everyone has the potential to contribute and grow with us. If you have any specific needs or preferences, please let us know during the recruitment process. Our team is here to support you.

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