Technical Support Specialist
3 weeks ago
Milestone Infrastructure is a leading highways maintenance provider, responsible for over 24,000 miles of roads, 280,000 lighting assets, and 20,000 miles of footways.
We are seeking a Technical Administrator to join our team in Winchester, supporting our growth and ensuring that all works are carried out sustainably and with minimal impact on local communities.
Main Responsibilities:
- Manage back office systems to enable clear service vision
- Update progress on works currently on the ground
- Supply statistics for works due to start
- Handle permit enquiries, NRSWA enquiries, and associated activities
- Liaise with Hampshire County Council and other stakeholders for proposed works
- Support contract HSEQ teams
- Handle emergency and resident phone calls
- Perform other administrative tasks as required
Requirements:
- Good understanding of managing and presenting data
- Strong IT skills, particularly in Word, Excel, and PowerPoint
- Excellent organisational skills
- General understanding of Health & Safety requirements
- Experience in providing administrative support in a technical environment
- Knowledge of road space booking procedures and public engagement with NRSWA is desirable
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