Care Coordinator
4 weeks ago
Location: Stratford-upon-Avon
The Role:
We're looking for a Care Coordinator to support our Branch Care Manager in delivering exceptional care and support to our customers and carers within the local community.
As a Care Coordinator, you'll be responsible for:
- Supporting the Branch Care Manager with recruitment, business development, and ensuring we're delivering the highest possible standard of care.
- Ensuring customers receive the highest standards of care and support through effective allocation of staff.
- Completing direct observations and supervisions for your care teams within the correct timescales.
- Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassessing customers to ensure care plans are reflective of customer's needs and condition.
- Actively seeking new business opportunities and supporting the commercial growth of the branch.
- Ensuring the highest levels of customer service are always provided.
About You
To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
What's in it for you?
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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