Care Coordinator

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Helping Hands Full time

Location: Stratford-upon-Avon

The Role:

We're looking for a Care Coordinator to support our Branch Care Manager in delivering exceptional care and support to our customers and carers within the local community.

As a Care Coordinator, you'll be responsible for:

  • Supporting the Branch Care Manager with recruitment, business development, and ensuring we're delivering the highest possible standard of care.
  • Ensuring customers receive the highest standards of care and support through effective allocation of staff.
  • Completing direct observations and supervisions for your care teams within the correct timescales.
  • Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassessing customers to ensure care plans are reflective of customer's needs and condition.
  • Actively seeking new business opportunities and supporting the commercial growth of the branch.
  • Ensuring the highest levels of customer service are always provided.

About You

To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.

What's in it for you?

At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from business and services
  • Access to our employee assistance programme
  • Support to complete nationally recognised qualifications
  • Refer a friend scheme
  • Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.


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