Hospitality Service Provider
1 week ago
We are looking for a skilled Front of House staff member to join our team at The Cottage, located in Earlsdon, Coventry. As a key member of our team, you will be responsible for delivering an exceptional customer experience and a mouth-watering food offering.
Key Responsibilities- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- Estimated Salary: £18,000 - £20,000 per annum
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
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