Energy Transition Specialist

2 days ago


Reading, Reading, United Kingdom CV-Library Full time
Overview
E.ON, one of Europe's largest energy service providers, is actively driving the energy transition in Hungary and Europe. We're committed to helping our customers resolve their debts and support them with future payments.

Salary & Benefits
£40,171 per year, plus great benefits.

Job Description
We're looking for SMART Meter Engineer Support Agents with electricity & gas meter experience to join our Field Debt Solutions team. As a key member of our team, you'll work with our customers to support them with any future payments, installing PAYG where it's the best option, as well as helping them find ways to reduce energy consumption.

Key Responsibilities
* Delivering excellent service to our customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.
* Planning efficient routes to reduce carbon footprint.
* Identifying new tenants through face-to-face discussions, Letting Agents and neighbours while complying with DPA (Data Protection Act).
* Reporting Health & Safety risks or customer vulnerability.

About You
We need someone who is comfortable working independently and has excellent verbal communication and negotiation skills. You should have a full valid UK/EU driving licence and be willing to travel within the area.

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