Customer Support Specialist

6 hours ago


Colchester, Essex, United Kingdom Redline Group Ltd Full time

We are seeking an experienced Customer Support Specialist to join the Redline Group Ltd team in Essex, a leader in providing advanced engineering solutions. This is an exciting opportunity for a talented individual to play a critical role in ensuring customer satisfaction by providing expert technical support and building trusted relationships.

The successful candidate will work closely with our customers to understand their needs and provide tailored solutions, leveraging their knowledge of engineering principles and practices. With a strong focus on delivering exceptional service, this role requires excellent communication skills and a passion for problem-solving.

As a key member of our team, the Customer Support Specialist will contribute to the development and implementation of strategies to improve customer engagement and loyalty. They will also collaborate with other departments to ensure seamless delivery of our services and identify opportunities for growth and improvement.

This is a rewarding role that offers the chance to make a real impact on our customers' experiences and help drive business success. If you have a strong background in engineering and a proven track record of delivering excellent customer service, we would love to hear from you.

Estimated Salary: £55,000 - £65,000 per annum

  • A competitive salary package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment


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