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Supervisor - Luxury Fashion Retailer

2 months ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly skilled and experienced Supervisor to join our team at Flannels, a luxury fashion retailer, in our flagship store in Sheffield, Meadowhall. As a Supervisor, you will play a key role in supporting the daily workload and delegating tasks to the team, ensuring that all tasks are completed to the highest standard and to the expectation set by the line manager.

Key Responsibilities:

  • Support the team with daily workload and delegation
  • Supervise work, check completion, and deliver to expectation
  • Use business communication tools for task completion and team understanding
  • Understand all processes and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
  • Support maintaining store environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience
  • Understand product features and benefits and ensure knowledge is kept up to date
  • Understand and deliver to merchandising guidelines for effective product placement
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place, and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support identifying development needs within the team
  • Support senior management to coach the team

Requirements:

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

What We Offer:

  • Basic salary £28,256
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Cycle to work scheme
  • Group Wide 20% Discount across all Frasers Group brands