Product Experience Specialist

1 week ago

Southampton, Southampton, United Kingdom Parna Recruitment Full time

About the Role:

We are seeking a highly motivated Product Experience Specialist to join our team. As a Product Experience Specialist, you will be responsible for delivering an exceptional product experience through engagement with adult smokers/dualist/nicotine pouch users and executing POS Material + Incentives within stores.

Key Responsibilities:

  • Provide day-to-day reporting/feedback ensuring all administrative tasks are completed ie: KPI tracking, consumer insights, in store incentive results & ensuring all store incentives are reported & paid out correctly
  • You will support Vape Stores and convenience stores with in-store presence where you will engage with in store employees & store managers to drive the products products & visibility.
  • Promoting brand awareness, increase product visibility, and supporting the sales within the assigned territory.
  • Provide product training, support and assisting to effectively promote and sell products.
  • In collaboration with other Ambassadors & the marketing team, you will work within territory venues such as Vape/convenience stores to enable small scale activations/events such as Expo's & Trade shows in accordance with the company's strategic plans.
  • Represent the company with the utmost of professionalism, presentation and enthusiasm, ensuring we are following all regulatory and age gating guidelines.
  • Gather, collate and report back on competitor products to include, market share, pricing and availability.

Your Profile:

  • Strong with administration & reporting
  • Comfortable approaching B2B & B2C customers
  • Ability to interact face-face with consumers in a friendly and engaging manner
  • Establishing and maintaining working relationships and store management
  • Must be fluent in English (Speaking, writing and reading)
  • Strong resilience and desire to drive continuous improvements and operate in a changing environment with a great adaptive personality
  • Ability to build and develop collaborative relationships - internal and external
  • Make it happen personality who can get things done fast - Ability to problem solve and think on your feet

Benefits:

  • Uncapped Commission structure
  • Casual dress
  • Company car
  • Employee discount

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