Accommodation Office Team Leader
4 weeks ago
Swanley
Contracted Hours Available:14
We are passionate about delivering exceptional customer experiences and are now seeking a Team Leader to join our successful Card Factory family. With a strong focus on operational excellence and customer satisfaction, our Team Leaders play a vital role in driving store success.
As a Team Leader, you will support your Store Manager in achieving commercial growth and developing a team culture that prioritizes customer needs. You will lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day. You will be passionate about celebrating customers' life moments, just like we are.
Key Responsibilities:
- Be customer-centric with a passion for delivering excellent service.
- Demonstrate strong leadership skills.
- Take a positive, forward-thinking approach.
- Be comfortable reviewing store performance data.
- Show commercial acumen.
- Be an engaging and enthusiastic team player.
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