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Student Support Officer

2 months ago


Lancaster, Lancashire, United Kingdom Lancaster University Full time
About the Role

This is an exciting opportunity to join the Student Support team at Lancaster University as a Student Support Officer (Welfare). The successful candidate will be responsible for providing comprehensive welfare support to students, ensuring their well-being and academic success.

Key Responsibilities
  • Provide individual information, advice, and guidance to students on academic and personal matters.
  • Assist with maintaining and overseeing the 'under 18' welfare policy and procedures to ensure students under 18 feel safe and supported.
  • Maintain accurate student records and provide reports as required by the Senior Management team.
  • Assist with the arrival and registration of students, as well as delivering presentations on various topics.
  • Respond to basic information requests regarding accommodation provided by INTO.
  • Work with the Student Services team to deliver an inclusive social program for students.
  • Promote and support the INTO Centre and the business in a positive manner.
About You

We are looking for an exceptional candidate who is approachable, has excellent communication skills, and can deal with a wide range of people from different backgrounds.

You will have strong observational skills, problem-solving abilities, and be committed to promoting and safeguarding the welfare of children and young adults.

What We Offer

Lancaster University is a world top 125 university, and we are proud to offer a unique opportunity to join our team as a Student Support Officer (Welfare). You will have the chance to work in a dynamic and supportive environment, contributing to the well-being and academic success of our students.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about supporting students and have the skills and experience required for this role, we encourage you to apply.