Dessert Operations Manager

1 week ago


Walsall, Walsall, United Kingdom Creams Franchising Ltd Full time
About Creams Cafe

We are the UK's premier Italian Gelato Dessert Restaurant, serving a treasure trove of treats from tantalising Waffles, Crepes, and Sundaes to heart warming Coffees and exquisite Gelato Ice Cream.

Job Title: Team Leader/Supervisor

This is a full-time role that involves navigating the hustle and bustle of a 7-day operation with a minimum of 30 hours over a 5-day period, including some evenings. We are looking for a minimum of a year's experience in a supervisory role in the restaurant industry.

Your Key Responsibilities
  1. Spearhead daily management, including opening and closing rituals, cash handling, and administrative tasks.
  2. Be the champion of Health & Safety, ensuring a secure working environment for our team.
  3. Infuse passion and skill into our team, delivering exceptional customer service and high-quality desserts.
  4. Drive sales, be resourceful, and reduce waste to contribute to our business growth.
  5. Stay proactive, supportive, and hands-on in every situation.
What We Offer
  • A competitive salary of £25,000 - £35,000 per annum.
  • Mouth-watering meals on duty and delightful Creams discounts.
  • Thrilling incentive awards and opportunities for career growth.
  • Exclusive employee benefits and services to support your well-being.
Requirements

You will need to have previously worked in a cafe or Quick Service Restaurant supervisory role, showcasing organisational flair and reliability. As an exuberant team leader who can rally the team, you will strive to make Creams the town's dessert haven.



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