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Sales and Service Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Clarks Full time

About the Role:

The Sales and Service Manager is a key position within Clarks, responsible for leading the sales and service team to achieve exceptional customer experiences and drive sales growth. This role requires a strong communicator who can inspire and motivate the team to deliver outstanding results.

Key Responsibilities:

  • Lead the sales and service team to achieve sales targets and improve customer satisfaction
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Manage and maintain a high-performing sales and service team, providing coaching and development opportunities
  • Collaborate with other departments to ensure seamless customer experiences and drive business results
  • Monitor and analyze sales data to identify trends and areas for improvement

Requirements:

  • Proven experience in a sales and service leadership role, preferably in the retail industry
  • Strong communication and interpersonal skills, with the ability to inspire and motivate a team
  • Ability to analyze sales data and develop strategies to drive business growth
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth within the company
  • A dynamic and supportive work environment
  • Access to training and development programs to enhance your skills and knowledge