IT Service Delivery Advisor
1 day ago
Focused on delivering exceptional customer experiences, we seek a skilled Technical Support Adviser 2nd Line IT to join our dynamic team in Exeter. As a trusted advisor, you will be responsible for providing expert-level technical support to customers, resolving complex issues efficiently, and collaborating with internal teams to ensure seamless service delivery.
Job Summary:Job Title: Technical Support Adviser 2nd Line IT
Salary Range: £30,000 - £40,000 per annum, depending on experience and qualifications
This exciting opportunity offers a chance to grow your career in a fast-paced, innovative environment where collaboration and knowledge-sharing thrive.
Main Responsibilities:- Provide timely and effective technical support to customers, addressing their needs and resolving issues promptly.
- Troubleshoot hardware and software problems, identifying root causes and implementing efficient solutions.
- Collaborate with internal teams to ensure smooth service delivery, leveraging collective expertise to drive success.
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