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Senior Housing Support Coordinator

2 months ago


Bury St, Suffolk, United Kingdom Sanctuary Group Full time
Job Description

Sanctuary Supported Living is a national organisation that specialises in delivering personalised housing, care, and support services to help people across England live as independently as possible.

Job Role:

The role of Senior Housing Support Coordinator will involve providing support to encourage our customers who have faced homelessness to maximise their own potential and independence. This will include ensuring the smooth running of the service, promoting the service effectively to others, and working closely with staff and customers to deliver a high quality, intensive support service.

Key Responsibilities:
  • Managing a team of Project Workers to provide effective support to customers.
  • Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas.
  • Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans.
  • Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives.
Requirements:
  • NVQ3 in Health & Social Care, or willingness to work towards it.
  • Proven experience of working with a similar customer group is essential.
  • Previous housing related support is desirable.
  • Sound knowledge of housing management including rents, tenancies, and health and safety.
  • Good understanding of occupancy agreements.
Benefits:
  • A competitive salary of £13.68 per hour.
  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays).
  • A pension scheme with employer contributions.
  • A variety of online discounts and rewards from major retailers.
  • Health and well-being plans.
  • Life assurance.
  • Family friendly arrangements, including opportunities for flexible working.