Customer Support Specialist
7 days ago
Job Title: Customer Support Specialist
\Location: North London
\Job Type: Full-time
\About the Role:
\We are seeking a skilled and customer-focused Customer Support Specialist to join our team in North London. As a key member of our customer service team, you will be responsible for providing exceptional support to customers, addressing inquiries, and resolving issues promptly and professionally.
\Responsibilities:
\- \
- Process orders accurately and efficiently\
- Manage customer interactions across various channels, including phone, email, and in person\
- Maintain accurate records of customer interactions and transactions\
- Work closely with colleagues to ensure seamless delivery of customer support services\\
Requirements:
\To be successful in this role, you will need:
\- \
- Excellent communication, problem-solving, and interpersonal abilities\
- Experience of using supply chain software and other customer support tools\
- Proficiency in Microsoft Excel\
- A friendly, patient, and proactive approach to helping customers\
- Familiarity with UK working hours and regulations\\
What We Offer:
\In return for your skills and experience, we offer a competitive salary of £28,000 per annum, plus a range of benefits, including professional development opportunities and a supportive work environment.
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