Lodge Manager

3 weeks ago


Southampton, Southampton, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team at Spitfire Lodge, a stunning new development of 73 retirement apartments in Portswood, Southampton.

The successful candidate will be responsible for coordinating the development, managing contractors, and providing a first-class service to our Home Owners. This is a varied and interesting role that requires a passion for excellent customer service, a love of people, and the ability to work independently and as part of a team.

Key Responsibilities

  • Coordinating the development and managing contractors
  • Providing a first-class service to our Home Owners
  • Organising activities and events
  • Managing the maintenance of the property
  • Liaising with customers, contractors, suppliers, and internal colleagues

Requirements

  • Excellent customer service skills
  • Experience of working in a similar background, such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors
  • Accomplished administrator with previous experience of using Microsoft Office applications, including Outlook
  • Ability to work independently and as part of a team
  • Good judgement and the ability to be calm under pressure

What We Offer

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are looking for a highly skilled and experienced Lodge Manager to join our team. If you have a passion for excellent customer service and a love of people, we would love to hear from you.


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