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Administrative Receptionist

2 months ago

Royal Wootton Bassett, Wiltshire, United Kingdom NHS Full time

We are seeking an experienced receptionist to join our team on a part-time basis. The successful candidate will be responsible for managing the surgery's appointments system, processing telephone requests, and maintaining a high level of customer service. Experience working in a medical office setting is highly desirable.

Key Responsibilities:
  1. Manage the surgery's appointments system to ensure efficient scheduling and minimize wait times.
  2. Process telephone requests for appointments, visits, and consultations, directing callers to appropriate healthcare services as needed.
  3. Maintain accurate patient records and perform administrative tasks to support clinical staff.
  4. Foster a positive and welcoming environment for patients and visitors, responding to queries and concerns in a professional manner.