Restaurant Operations Manager
4 weeks ago
About the Role: We are seeking an experienced and dynamic General Manager to lead our team in providing exceptional customer service and exceeding sales goals.
Job Summary: The General Manager will oversee the daily operations of the restaurant, ensuring seamless execution of all aspects including food quality, service delivery, marketing initiatives, human resources management, and financial performance.
Key Responsibilities:
- Lead by example, setting a positive tone for the team while fostering a culture of collaboration, accountability, and continuous improvement.
- Develop and implement effective strategies to drive sales growth, increase customer satisfaction, and optimize operational efficiency.
- Maintain strong relationships with corporate staff, vendors, and the community through effective communication and active engagement.
- Ensure compliance with company policies, procedures, and standards related to health and safety, security, and employee welfare.
- Manage controllable costs, monitor fixed costs, and identify opportunities for cost reduction and optimization.
- Coaching, training, and developing team members to enhance their skills and knowledge, contributing to a high-performing team environment.
- Foster a respectful work culture that promotes teamwork, inclusivity, and diversity, aligning with Boston Pizza's values and mission.
- Staying up-to-date with industry trends, best practices, and emerging technologies to inform strategic decisions and stay ahead of the competition.
- Ensure accurate record-keeping, timely reporting, and data-driven decision-making to drive business results.
Requirements and Qualifications:
- Proven track record as a successful General Manager or Restaurant Operations Manager with experience in leading high-performing teams and driving business growth.
- Exceptional leadership skills, including coaching, mentoring, and empowering team members to achieve their full potential.
- Demonstrated ability to analyze complex data, identify opportunities, and develop actionable strategies to drive business outcomes.
- Strong communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders, including employees, customers, vendors, and corporate partners.
- Knowledge of budgeting, forecasting, and financial analysis, with the ability to interpret data and make informed decisions.
- Ambitious, self-motivated, and results-driven individual with a passion for delivering exceptional results in a fast-paced environment.
- High school diploma required; post-secondary education preferred.
- Fluency in English is mandatory; bilingualism is an asset.
Benefits and Compensation:
- Competitive salary range: $65,000 - $80,000 per year, based on location and experience.
- Ongoing training and professional development opportunities to enhance skills and knowledge.
- Benefits package, including medical, dental, and vision coverage, paid time off, and bonuses.
- Possible relocation assistance to Calgary, Alberta, Canada.
Apply Now: If you possess the necessary skills, qualifications, and passion for delivering exceptional results, we invite you to submit your application, including your resume and cover letter. Please note that only selected candidates will be contacted for further consideration.
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