Global Client Services Representative
4 weeks ago
**Why Choose Us:**
Pure Resourcing Solutions Limited is a reputable organization that values its employees and strives to create a positive work environment.
We are committed to providing excellent customer service, and this role plays a critical part in achieving that goal.
The ideal candidate will possess excellent communication skills, a positive attitude, and previous customer service experience.
Responsibilities:
- To respond to customer inquiries and resolve issues promptly and professionally.
- To process orders, returns, and exchanges accurately and efficiently.
- To maintain a thorough knowledge of products and services offered by the company.
- To document customer interactions and escalate complex issues when necessary.
- To collect customer feedback for relevant departments.
Requirements:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work efficiently in a fast-paced environment.
- Previous customer service experience is beneficial.
- A positive attitude and passion for helping others.
**Compensation:**
We offer a competitive salary range of £25,000 - £30,000 per annum, commensurate with experience and qualifications.
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