Global Client Services Representative

4 weeks ago


Stowmarket, United Kingdom Pure Resourcing Solutions Limited Full time

**Why Choose Us:**

Pure Resourcing Solutions Limited is a reputable organization that values its employees and strives to create a positive work environment.

We are committed to providing excellent customer service, and this role plays a critical part in achieving that goal.

The ideal candidate will possess excellent communication skills, a positive attitude, and previous customer service experience.

Responsibilities:

  • To respond to customer inquiries and resolve issues promptly and professionally.
  • To process orders, returns, and exchanges accurately and efficiently.
  • To maintain a thorough knowledge of products and services offered by the company.
  • To document customer interactions and escalate complex issues when necessary.
  • To collect customer feedback for relevant departments.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work efficiently in a fast-paced environment.
  • Previous customer service experience is beneficial.
  • A positive attitude and passion for helping others.

**Compensation:**

We offer a competitive salary range of £25,000 - £30,000 per annum, commensurate with experience and qualifications.

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