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Technical Service Representative
8 months ago
**Technical Service Representative**
**PPG Industries**
As a Technical Service Representative, you will deliver the technical support proposition to all customers to increase growth and delivery of targets in assigned geography. Reporting to the Technical Support Manager and is field based.
LI-remote
**Key Responsibilities**
- Implement a Technical Service plan for the geographical region to ensure existing customer base is retained in assigned segments in wet paint and dry goods.
- Ensure all technical support activities are based on commercial value and prioritise accordingly.
- Perform demonstrations and trials with existing and prospect customers.
- Manage all installations in focus segments in cell/region, to include new wins, upgrades, 2nd schemes.
- Support wider PPG technical sales team on large regional installs/main projects.
- Collaborate with core technical team to ensure customers are supported technically.
**Qualifications**
- Minimum 2 years’ experience in technical role in coatings industry.
- Facilitate technical support information relating to reactive customer requests
- IT literate
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
**We are "One PPG" to the world.**
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
**We trust our people every day, in every way.**
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
**We make it happen.**
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
**We run it like we own it.**
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
**We do better today than yesterday - everyday.**
We continuously learn. We develop our people to grow our businesses.
**PPG Way**: (Click here to learn more about the PPG Way)
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.