Technical Operations Specialist
15 hours ago
Job Summary:
Uneek Global is seeking a Technical Operations Specialist to join our team. This role involves managing and coordinating a team of engineers across multiple shifts to ensure consistent coverage and responsiveness.
As a Technical Operations Specialist, you will be responsible for providing expert technical guidance on complex issues and supporting incident resolution processes. You will also create and maintain documentation for procedures, configurations, and incident resolution processes, and ensure adherence to change management and control procedures, aligning with industry best practices and regulatory requirements.
The ideal candidate will have proven experience managing a technical support team in a cloud infrastructure environment, with extensive knowledge of VMware, Hyper-V, and cloud-based technologies. They will also have strong experience in 2nd and 3rd Line Support, with expertise in incident management.
We offer a competitive salary of up to £50,000 per annum, along with opportunities for professional growth and development in a dynamic and supportive team environment.
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Technical Operations Specialist
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