Technical Operations Specialist

19 hours ago


London, Greater London, United Kingdom FluidOne Full time

Job Title: Technical Operations Specialist

Salary Estimate: £45,000 - £65,000 per annum

About the Role:

We are looking for a skilled Technical Operations Specialist to join our team at FluidOne. In this role, you will be responsible for monitoring and reporting on system performance, identifying potential issues, and escalating them to the relevant teams.

Key Responsibilities:

  • Monitor system alerts and performance metrics to identify potential issues.
  • Generate regular reports on support activities and performance.
  • Collaborate with cross-functional teams to resolve complex technical issues.

Requirements:

  • Experience working with IT service management tools and processes.
  • Knowledge of Windows and/or macOS operating systems.
  • Understanding of basic networking concepts (TCP/IP, DNS, DHCP).

About Us:

FluidOne is committed to providing exceptional customer service and creating a positive work environment for our employees. Our company culture emphasizes innovation, collaboration, and continuous learning.



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