Festive Customer Experience Specialist

1 day ago


Falkirk, Falkirk, United Kingdom Tesco Full time
Job Overview
Fancy a festive in-store role where you can make every day a little better for our customers?
We're seeking enthusiastic and friendly individuals to join our Tesco team during the busy Christmas period. As a Festive Customer Experience Specialist, you'll play a vital role in delivering exceptional service and creating memorable experiences for our customers.

About the Role
You'll be working in store, tackling a range of tasks from serving customers and stocking shelves to picking orders for home delivery. No day is ever the same, and you'll feel your impact on every shift as you send customers home with a smile. We offer great flexibility, so whether you want to work full-time or part-time hours, we have opportunities available.

What You'll Do
• Help deliver Christmas cheer for households across the nation by providing excellent customer service
• Provide support in store during the busy festive period, ensuring a smooth shopping experience for our customers
• Stock shelves and ensure products are where they need to be, maintaining a clean and tidy store environment
• Serve customers and put together orders for our Click and Collect service, making sure they get a brilliant experience

Your Skills and Qualities
• Passion for delivering great service, greeting customers with a smile, and serving them with pride
• Ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip
• Initiative to take decisions that are right for our customers, providing an outstanding shopping experience
• Excellent communication skills, working well within a team and communicating openly with others
• Strong relationships with colleagues, creating a team spirit and celebrating success
• Be at work on time, well-presented, and ready to be a brand ambassador for Tesco

About Us
At Tesco, we're committed to serving our customers, communities, and planet a little better every day. We value diversity, equity, and inclusion, and we're proud to have been accredited Disability Confident Leader. We believe Everyone's Welcome at Tesco, and we're passionate about creating a fully inclusive and accessible recruitment process. With over 12 guaranteed hours per week, this role offers a great opportunity to gain valuable experience while enjoying flexible working hours.

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