Technical Support Manager
2 months ago
About Morgan Sindall Infrastructure
Morgan Sindall Infrastructure is a leading provider of national construction and infrastructure services to private and public sector customers across a comprehensive range of markets.
We aim to create great results for our customers, partners, and ourselves by putting our customers first, using innovative ideas, and challenging the status quo.
The Role
We have a fantastic opportunity within our Energy business for a Technical Support Manager within the Overhead Lines department.
The Technical Support Manager role will work as part of the technical support team, supporting the pre-construction, training, resourcing, and methodology departments.
Responsibilities
- Provide technical support and insight to our tender teams to ensure the highest quality of work.
- Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams.
- Maintain a digital library of Construction Work Instructions to ensure easy access and compliance.
- Assist the training department in ensuring the correct competencies are in place for our skilled workforce.
- Identify gaps in competence and arrange the necessary training to ensure full compliance with company and client procedures.
- Carry out on-site competency assessments of our workforce to keep competence up-to-date.
- Support the Management Team in the development and maintenance of a competency framework for our workforce.
- Carry out on-site audits on live schemes to ensure compliance with legislation and company procedures.
- Provide coaching and support to project teams on competency and Work Instructions as required.
- Support in the review and update of company procedures aligned to client expectations.
Requirements
- CITB Site Management or equivalent Electrical qualification.
- NVQ Management Level 3 or equivalent (preferable or working towards).
- CSCS Accreditation.
What's in it for you?
Below is a selection of benefits that are available to you at Morgan Sindall Infrastructure:
- Generous holiday entitlement with the option to buy five days.
- Flexible and adaptable working.
- Family-friendly policies and work/life approach.
- Mentoring programs and continuous learning support.
- Contributory pension scheme.
- Annual bonus scheme.
- Recognition scheme and long service awards.
- Car scheme and Private Medical Insurance (if applicable to role).
We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more.
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