Financial Services Specialist

8 hours ago


Colchester, Essex, United Kingdom Land of Lincoln Credit Union, Inc. Full time
Job Title: Financial Services Specialist

About the Position:

We are seeking a detail-oriented and customer-focused professional to provide exceptional member service as a Financial Services Specialist. The ideal candidate will have excellent communication skills, a basic understanding of computer programs and the internet, and a strong ability to maintain confidentiality and professionalism.

Main Responsibilities:
  1. Deliver outstanding member service by performing accurate transactions, listening, educating, and identifying members' needs.
  2. Promote credit union products and services based on member needs, maintaining current knowledge of all credit union services and policies.
  3. Open new share accounts and certificates, process new account information, and assist with wire transactions and closing accounts.
  4. Analyze and process consumer loan applications, mail loan application and/or information to members and prospective members.
  5. Review delinquency notices for accuracy and mail them as appropriate.
  6. Maintain the confidentiality of all information and transactions regarding credit union members.
Requirements:
  • High School Diploma or equivalent
  • Minimum 6 months of experience in a financial institution or cash handling environment
  • Minimum one year of customer service experience
  • Availability during branch hours and willingness to work at alternate Branch locations if assigned
Estimated Salary:

$45,000 - $55,000 per year

About Us:

Land of Lincoln Credit Union, Inc. is a leading financial institution dedicated to providing exceptional member service and promoting financial stability in the community.



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