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Duty Manager

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Shakespeare Birthplace Trust Full time
Job Overview

The Shakespeare Birthplace Trust is seeking two Duty Managers to support the delivery of exceptional visitor experiences across our Shakespeare Family Homes.

As a key member of our team, you will be responsible for managing day-to-day visitor operations, including staff and volunteer training and supervision.

Main Responsibilities:

  • Manage visitor operations, ensuring a world-class experience
  • Train and supervise staff and volunteers to deliver high-quality service
  • Adhere to fire, security, Health & Safety, cash handling, and data protection protocols

Requirements:

  • Proven experience in visitor operations or a related field
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].