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Duty Manager

1 month ago

StratforduponAvon, Warwickshire, United Kingdom Everyman Media Full time
Job Description

We are seeking a highly skilled Duty Manager to join our team at Everyman Media. As a key member of our venue operations, you will be responsible for delivering exceptional customer experiences and ensuring the smooth running of our cinemas.

Key Responsibilities:

  • Oversee the daily operations of our cinema venues, ensuring high-quality service and a welcoming atmosphere for our guests.
  • Lead and motivate our team members to achieve exceptional customer satisfaction and sales targets.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Collaborate with our management team to drive business growth and improve operational efficiency.

Requirements:

  • Proven experience in hospitality leadership, with a focus on customer service and team management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong business acumen and ability to analyze data to inform business decisions.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.

Benefits:

  • Competitive hourly rate, up to £13.50 per hour.
  • Unlimited complimentary cinema tickets for you and your friends.
  • 50% discount on all food and drink at our venues.
  • Access to our Employee Assistance Programme and other employee benefits.

If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.