Senior Technical Services Engineer
6 days ago
Job Summary: We are seeking a highly skilled Senior Technical Services Engineer to join our team at Experis. As a Senior Technical Services Engineer, you will be responsible for delivering first-class 3rd line technical support and resolving P1 & P2 scenarios effectively.
Key Responsibilities:
* Provide high-level 3rd line support for Windows / Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access
* Investigate P1 and P2 incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues
* Liaise with 3rd party suppliers
Requirements:
* Experience of supporting Servers, Virtualisation and Storage Components
* Strong knowledge of Microsoft Applications and Wintel Servers
* Excellent problem-solving skills
* Ability to work in a team environment
What We Offer:
* Competitive salary
* Hybrid and flexi-working
* 2 x days per week at the Client Datacentre
About Us:
We are a well-known High St and Online retailer seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure.
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