Professional Customer Support Specialist

3 weeks ago


Hereford, Herefordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are looking for a Professional Customer Support Specialist to deliver exceptional customer experiences in Hereford, UK. As a key member of our team, you will provide timely and effective support to our customers.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate and up-to-date information on products and services.
  • Resolve customer complaints and issues efficiently.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.

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