Student Information Officer

3 days ago


Manchester, United Kingdom Victoria College of Arts and Design Full time

About the Role

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We are seeking a highly motivated and empathetic Student Information Support Officer to join our team at Victoria College of Arts and Design. This is an exciting opportunity for someone who is passionate about supporting students in their academic journey.

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Job Description

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  • Provide personalized support to students in areas such as academic progress, personal matters, and career development.">
  • Serve as the primary point of contact for student enquiries via email, phone, and in-person.">
  • Ensure compliance with university policies and procedures when responding to student needs.">
  • Manage student attendance and absences as per university policies.">
  • Collaborate with academic and administrative staff to identify and address student concerns and provide feedback on academic progress.">
  • Maintain and update student records, ensuring accuracy and confidentiality.">
  • Provide regular and accurate reports to VCAD and partner universities.">
  • Organize and facilitate events and workshops to promote student engagement and enhance the student experience.">
  • Monitor student attendance, academic progress, and behavior, intervening when necessary to ensure student success.">
  • Support administrative processes including enrolment, withdrawals, and reporting.">
  • Contribute to the continuous improvement of student information and support services.">
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About Us

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Victoria College of Arts and Design provides higher education teaching and learning in the arts, design, creative industries, and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens.

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Requirements

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  • Bachelor's degree in a relevant field.">
  • Proven experience in student services or similar role in higher or further education, with a strong understanding of the academic and personal challenges students face.">
  • Excellent interpersonal, communication, and organizational skills.">
  • Ability to manage competing priorities in a fast-paced environment.">
  • Understanding of the challenges faced by students in higher education, with the ability to offer tailored support.">
  • Strong IT skills, including proficiency in Microsoft Office.">
  • Flexibility to work evenings and weekends as and when needed.">
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Salary and Benefits

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The estimated salary for this role is £25,000 - £28,000 per annum, depending on experience. We also offer a range of benefits, including annual leave, workplace pension scheme, company sick policy, statutory sick pay, statutory maternity/paternity pay, career development opportunities, training and self-development opportunities, gym membership discounts, retail discount schemes, cinema discounts, grocery discounts, cycle to work, investing and savings opportunities, financial wellbeing – personal debt advise, and financial wellbeing education.



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