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Front Desk Coordinator

2 months ago

Newbury, West Berkshire, United Kingdom Bupa Full time

About the Role

We are seeking a skilled and friendly Receptionist to join our team at Bupa. As a Receptionist, you will be the first point of contact for all visitors to the home, providing advice and support both face-to-face and over the phone.

Key Responsibilities

  • Act as the first point of contact for all visitors to the home
  • Provide advice and support both face-to-face and over the phone
  • Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
  • Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Requirements

To be successful in this role, you will have:

  • Experience as a Receptionist with a proven track record of providing excellent customer service
  • A friendly and approachable manner, both face-to-face and over the phone
  • The ability to build strong relationships with our residents, their families, and internal teams
  • Dedication and efficiency, with the ability to handle a varied workload
  • A caring attitude that underpins everything you do

What We Offer

We offer a range of benefits to support your health and wellbeing, including:

  • My Healthcare - free access to 24/7 support, advice, and treatment for a variety of health-related issues
  • Annual allowance which you can redeem against a menu of Bupa healthcare products
  • Wagestream - early access to up to 40% of your earned wages within minutes
  • 28 days holiday
  • Sick pay scheme to our frontline teams
  • Long service rewards
  • Free meal on every shift
  • Interest-free annual travel loan
  • Bupa pension plans
  • Parental leave schemes
  • Menopause Plan
  • Access to discounts at a wide variety of gyms and fitness facilities