Team Leader

3 weeks ago

SunburyonThames, Surrey, United Kingdom Greene King Full time
{"Job Title": "Team Leader", "Job Description": "

As a Team Leader at Greene King, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our pubs and hotels. You will be the face of the business, ensuring that every customer receives a warm welcome and a memorable experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that every customer feels valued and appreciated.
  • Lead and motivate a team of staff to deliver high standards of service and quality.
  • Manage the day-to-day operations of the pub or hotel, including staff scheduling, inventory management, and cash handling.
  • Identify and resolve customer complaints in a professional and timely manner.
  • Work collaboratively with the management team to achieve business objectives and improve customer satisfaction.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts on food and drink for you and your loved ones.
  • Access to our employee assistance program, providing support with mental health, wellbeing, and more.

What You'll Bring:

  • A passion for delivering exceptional customer service.
  • Leadership skills and the ability to motivate a team.
  • Excellent communication and problem-solving skills.
  • A positive attitude and a willingness to learn and develop.
", "Company Description": "Greene King is a leading pub company with a rich history and a commitment to excellence. We are passionate about delivering exceptional customer experiences and creating a fun and supportive work environment for our staff. Our pubs and hotels offer a unique blend of traditional charm and modern amenities, making them the perfect place to relax and unwind.", "Benefits": "We offer a range of benefits to our staff, including a competitive salary and benefits package, opportunities for career development and progression, a fun and supportive work environment, discounts on food and drink, and access to our employee assistance program.", "Requirements": "We are looking for a Team Leader who is passionate about delivering exceptional customer service, has leadership skills and the ability to motivate a team, excellent communication and problem-solving skills, and a positive attitude and a willingness to learn and develop.", "Contact Information": "If you are interested in this role, please contact us at [insert contact information]."}

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