International Junior Account Specialist

4 weeks ago

London, Greater London, United Kingdom Veblen International Full time

We are currently seeking an International Junior Account Manager to join our team at Veblen International. As a key member of our luxury brand team, you will play a crucial role in driving our international growth by managing key distributor and retailer accounts.

Our luxury British brand is a privately-owned company with a robust international customer base of independent retailers and a strong presence in the UK. We are committed to a long-term vision that drives us to establish premium and luxury partnerships through direct-to-consumer, wholesale, agents, agencies, and distributors.

As a Junior International Account Manager, your role will be essential to supporting our international expansion by managing key distributor and retailer accounts, ensuring seamless communication, and helping to uncover new market opportunities.

Responsibilities

  • Manage distributor and retailer accounts, handling queries and directing them to the appropriate internal teams.
  • Process orders from distributors and account managers, maintaining data integrity within our systems.
  • Work closely with our supply chain team to ensure timely delivery of orders.
  • Provide weekly Orderbook reports to managed accounts and resolve any arising issues.
  • Support account managers and business development managers in achieving annual sales targets.
  • Manage back orders, check stock availability, and handle sample requests from customers.
  • Maintain consistent communication with internal and external stakeholders, including regular meetings and updates.
  • Assist in training new team members and ensure customer data accuracy.
  • Collaborate with our credit control team on payment matters.
  • Updold and promote our brand's communication style and tone.

Experience Requirements

  • Prior experience in an Account Executive or Customer Service role.
  • Exceptional accuracy and attention to detail.
  • Proficiency in Excel, PowerPoint, and SAP.
  • Excellent communication and presentation skills.
  • Ability to build and maintain professional relationships.
  • Positive mindset with a focus on maximising sales.
  • Knowledge of additional languages is advantageous.
  • Creativity and open-mindedness, essential for contributing to a creative business.
  • Strong problem-solving skills and the ability to think creatively.
  • Enjoys collaborative environments and group discussions.
  • Excellent communication skills and a personable approach.

To learn more about this opportunity, please get in touch with one of our consultants.

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