Conference & Events Coordinator
2 months ago
About the Role
We are seeking a highly skilled Conference & Events Manager to join our team at Cycas Hospitality. As a key member of our events team, you will be responsible for delivering exceptional events and conferences that exceed our clients' expectations.
Key Responsibilities
- To maximize sales opportunities to achieve budget and revenue targets.
- To ensure all client inquiries are responded to within 4 hours of receipt, providing accurate and clear information.
- To ensure all client contracts, deposits, and event details are handled efficiently, meeting deadlines.
- To maintain accurate and up-to-date data on accounts and guest profiles in our property management system.
- To quote according to hotel guidelines, ensuring accurate information is input into the system promptly.
- To arrange and conduct site inspections and educational trips for clients, promoting our hotel's offerings.
- To maintain a high level of product knowledge and awareness of in-house business and clients.
- To develop and maintain good working relationships with clients, providing consistent and efficient service.
Our Culture
We value our employees' individuality and want them to feel empowered to take charge and make a difference. We believe in being genuine, flexible, and creative in our approach to work and customer service.
What We Offer
- Complimentary dry-cleaned uniform
- Free meals on duty
- Medical cash plan
- Discounted hotel and food and beverage rates globally with Marriott
- Enhanced family-friendly policy
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