Customer Service Champion

2 days ago


Edinburgh, Edinburgh, United Kingdom Moxy Edinburgh Fountainbridge Full time

Overview: Moxy Edinburgh Fountainbridge is a modern hotel that values its team members and strives to provide a supportive work environment. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift.

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Compensation: This position comes with a competitive hourly rate of £12.29, which reflects the hotel's commitment to fair compensation for its employees.

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Responsibilities: Your primary duties will include performing night audits, preparing the hotel for the next day, and handling guest interactions with professionalism and courtesy. You will also be responsible for managing room inventory, operating Food & Beverage outlets, and maintaining accurate billing and payment records.

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Requirements: To excel in this role, you should possess excellent communication skills, be able to work effectively in a fast-paced environment, and have prior experience in the service industry. Knowledge of hotel management systems, such as Opera or Micros, is highly desirable. Familiarity with Food Safety & Licensing laws and travel industry background would be advantageous.

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Perks: As a valued member of our team, you will enjoy benefits like a Health Cash Plan, discounted stays at Marriott hotels worldwide, and improved parental leave policies. You will also participate in a pension scheme and receive a minimum of 28 days' annual leave, increasing to 33 days over time.


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