Operational Incident Response Lead

4 days ago


London, Greater London, United Kingdom Financial Conduct Authority Full time
Job Description

This role is a fantastic opportunity to join the Financial Conduct Authority as a Manager - Incident Response and Engagement Team. We are looking for an exceptional individual with a strong background in financial services or critical national infrastructure sectors.

About the Role

  • The successful candidate will lead the FCA's response to operational incidents through the Authorities Response Framework (ARF), working closely with PRA, BoE, HMT, and other UK authorities.
  • You will be responsible for managing ongoing engagements with domestic and international partners on operational and cyber resilience issues, including supporting senior speaking engagements.
  • This includes delivering new FCA approaches and policy initiatives to improve how firms report operational incidents, working closely with PRA, BoE, and colleagues across the FCA.
  • You will also lead proactive work to gather data on operational incidents, understand emerging threats, and manage delivery risks.

Salary Information

We offer a competitive salary of £85,000 - £120,000 per annum, depending on experience. This role is graded as Manager - Regulatory.

Key Skills and Qualifications

  • Substantial experience working with financial services firms or in another Critical National Infrastructure sector.
  • Strong judgement, especially under time pressure, and ability to make challenging risk-based decisions in a complex landscape.
  • Excellent people management capabilities, including previous team management experience or extensive mentoring skills.
  • A keen desire to learn and support others' learning in fields like cyber, technology risk, and emerging challenges such as AI and quantum.

Benefits

  • 28 days holiday per year plus bank holidays.
  • Private healthcare with Bupa.
  • A non-contributory pension of at least 8% of basic salary each month.
  • Life assurance of eight times basic salary.
  • Hybrid working arrangement allowing up to 60% of time to be worked from home.

About the FCA

The FCA regulates the conduct of around 50,000 firms in the UK to ensure our financial markets are honest, fair, and competitive.



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