Client Care Specialist
3 days ago
Estimated Salary: £25,000 - £30,000 per annum
About the RoleSagecare Group is seeking a skilled Client Intake Coordinator to join our team. As an essential member of the intake team, you will play a vital role in assessing branch capacity and ensuring that we match the right carers to client needs.
Your primary responsibility will be to manage new referrals smoothly, ensuring that our clients receive the quality care they deserve. You will work closely with external stakeholders to drive business growth and success.
To excel in this role, you should have experience in workforce planning and rota management. A background in healthcare or recruitment agencies is highly advantageous.
Key Responsibilities- Assess branch capacity and coordinate the onboarding process for new clients
- Match carers with client needs while maintaining high standards of care
- Develop strong relationships with external stakeholders to drive business growth
- Manage new referrals efficiently to ensure smooth client onboarding
- Experience in workforce planning and rota management
- Background in healthcare or recruitment agencies (advantageous)
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Up to 25 days' holiday and bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
- Access to Employee Assistance Programme
- Lifeworks Reward Scheme
*Subject to terms and conditions and qualifying period
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