Assistant Store Manager Lead
1 day ago
About Us
\Our Culture and ValuesWe are a dynamic and inclusive organization that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and provide a supportive work environment that fosters growth and development.
\Job DescriptionAs a Deputy Store Manager at Redefined Ltd, you will be responsible for leading a team of store employees in providing excellent customer service and ensuring the smooth operation of the store. You will work closely with the Store Manager to achieve business objectives and contribute to the overall success of the company.
\Key Responsibilities- \
- Manage cash processes and monitor stock integrity\
- Lead by example and inspire colleagues to deliver exceptional results\
- Independently manage the store in the absence of the Store Manager\
- Diligently check and work deliveries, managing the till area and monitoring KPIs\
- Be a friendly face for every customer, offering excellent service and helping with all customer queries\
- Competently comply with Health and Safety laws, standards and guidelines\
- Set a spectacular example for the Store Team and your customers
To be successful in this role, you will need:
\- \
- Experience leading and developing a team in a challenging, fast-paced environment\
- Excellent communication skills to help your colleagues and customers in a friendly and open way\
- A knack for time management, delegation and problem-solving\
- The confidence to support your team through every shift\
- A pride in providing unmatched customer service for everyone who shops with us\
- The ability to monitor, manage and improve KPIs
We offer a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of work. This includes:
\- \
- £35,000 - £42,000 per annum\
- 30-35 days' holiday (pro rata)\
- 10% in-store discount\
- Pension scheme\
- Ongoing training and development opportunities
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