Operations Store Manager

4 days ago


Halstead, Kent, United Kingdom Redefined Ltd Full time

We are seeking a results-driven Deputy Store Manager to join our team at Redefined Ltd. As a key player in our operations team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service excellence.

With an estimated annual salary of £44,000-£50,000, this position offers a competitive remuneration package that reflects your skills and experience. In addition to your base salary, you can also look forward to a comprehensive benefits package designed to support your well-being and career development.

Key Responsibilities:
  • Manage cash processes and monitor stock integrity to minimize losses and maximize sales
  • Lead and inspire the team to achieve sales targets and maintain high standards of service excellence
  • Check and process deliveries, managing the till area and monitoring KPIs
  • Provide excellent customer service and resolve customer queries in a timely and professional manner
  • Ensure compliance with Health and Safety laws, standards, and guidelines
Requirements:
  • Experience leading and developing a team in a retail environment
  • Excellent communication and leadership skills to motivate and inspire the team
  • A strong focus on customer service and a commitment to delivering exceptional experiences
  • The ability to analyze data and make informed decisions to drive business growth
  • A passion for continuous learning and professional development
Benefits:
  • 30-35 days' holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Ongoing training and development opportunities
  • Enhanced family leave
  • Plus, more perks you deserve


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