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IT Systems Manager

1 month ago

London, Greater London, United Kingdom Centre for Environment, Fisheries and Aquaculture Science Full time

Job Summary

Centre for Environment, Fisheries and Aquaculture Science is seeking a skilled IT Systems Manager to join their team. As part of the Cefas IT Services Group, this role will provide first and second line support and operational management services for all internal and external Cefas IT customers.

The successful applicant will be responsible for triaging, recording, analysing, and resolving problems associated with Cefas' IT infrastructure and systems. They will also be involved in operational management and administration of Cefas IT systems and services, including end user management, support and administration services.

The ideal candidate will have excellent customer liaison skills and an understanding of how to manage relations with customers. They will also be able to work under pressure and to organise themselves to meet fast-paced deadlines.

Key Responsibilities

  • Triaging, recording, analysing, and resolving problems associated with Cefas' IT infrastructure and systems.
  • Operational management and administration of Cefas IT systems and services.
  • End user management, support and administration services.
  • Innovative working and contributing to the improvement of existing systems and processes.

Requirements

  • Excellent customer liaison skills and an understanding of how to manage relations with customers.
  • Ability to work under pressure and to organise themselves to meet fast-paced deadlines.
  • Motivation to deliver high quality technical services and products to targets.
  • Good team worker targeted on achieving joint goals.

Benefits

  • Salary of £27,210.
  • Contribution towards Civil Service Defined Benefit Pension scheme.
  • Generous annual leave entitlement.
  • Access to learning and development tailored to your role.
  • A working environment that supports a range of flexible working options.