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Residential Services Supervisor

2 months ago


Southampton, Southampton, United Kingdom University of South Hampton Full time

We are seeking a highly motivated and organized individual to join our Residential Services team as a Residential Services Supervisor. This role will involve managing the day-to-day operations of our student accommodation sites, ensuring compliance with university policies and procedures, and providing excellent customer service to our students.

Key Responsibilities:

  • Manage the day-to-day operations of our student accommodation sites, including supervising staff and ensuring compliance with university policies and procedures.
  • Provide excellent customer service to our students, responding to their needs and concerns in a timely and professional manner.
  • Work collaboratively with other teams to ensure a smooth and efficient operation of our student accommodation services.
  • Contribute to the development and implementation of policies and procedures to improve the quality of our student accommodation services.

About You:

We are looking for a self-motivated and organized individual who is able to work independently and as part of a team. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with students, staff, and other stakeholders. You will also have a strong understanding of customer service principles and be able to provide excellent service to our students.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. You will work in a dynamic and supportive team environment, with access to a range of resources and training to help you succeed in your role.