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Retail Deputy Manager

2 months ago


Banbury, Oxfordshire, United Kingdom The Works Full time
About The Works

We're a company that inspires reading, learning, creativity, and play. Our purpose is to make lives more fulfilled.

Job Title: Retail Deputy Manager

As a Retail Deputy Manager at The Works, you'll play a key role in helping your store run smoothly. You'll work closely with the Store Manager to lead the team, drive sales, and deliver exceptional customer experiences.

Key Responsibilities:
  • Stand-in for the Store Manager when they're away, taking responsibility for the team and store operations.
  • Foster a positive store atmosphere that's welcoming and inclusive.
  • Drive retail sales and achieve high performance across key performance indicators (KPIs).
  • Lead and coach the team to provide outstanding retail experiences, ensuring each customer is delighted and inspired.
  • Merchandise products effectively, ensuring a high SKU count and excellent store standards.
What We Offer:
  • 25% colleague discount, plus exclusive double discount days.
  • MyWorks - access to exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more.
  • 33 days' holiday, including bank holidays, with increasing holiday allowance for long service.
  • Can-Do Academy - grow your skills and career with instant access to further training and development.
  • Wagestream - claim early access to 50% of your wages as you earn them.
  • Share Scheme - own a piece of The Works.
  • 24/7 support for you and your family through our partnership with Retail Trust Charity.
  • Healthcare Cash Plan - support your everyday healthcare costs.
  • Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
Our Values:
  • We are Crafty - we inspire creativity and play.
  • We are Caring - we care about our customers, colleagues, and community.
  • We are Can-do - we're a team that's passionate about making a difference.
Why Work at The Works?

We're a company that truly values its colleagues. We listen to your feedback and suggestions, and we're committed to creating an inclusive culture where everyone feels valued and supported.

We're proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community.