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Deputy Hotel Operations Manager

4 weeks ago


Banbury, Oxfordshire, United Kingdom whitbread Full time

We are seeking a highly skilled Deputy Hotel Manager to play a pivotal part in the management team, driving the successful daily running of the site.

As a Deputy Hotel Manager, you will lead from the front, empowering and developing a high-performing team to deliver exceptional guest experiences.

Key responsibilities include:

  • Managing the day-to-day running of the site, maximising revenue opportunities and controlling costs.
  • Overseeing all business areas, ensuring brand standards are consistently delivered and utilising guest feedback to increase performance against KPIs.
  • Supporting the Hotel Manager in delivering the site business plan, enabling the bigger picture.
  • Demonstrating knowledge of health and safety compliance and managing all audit processes to a high standard.
  • Championing change and implementing it with the team.

In addition to a competitive salary, you will benefit from:

  • Full induction and training.
  • Excellent access to training and development programmes.
  • Autonomy over the running of the hotel.
  • The top tools and systems to achieve your KPIs.
  • 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • 33 days annual leave.
  • High street and retail discounts, including phone packages, cinema tickets and Gym membership.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.