Process Excellence Manager

4 weeks ago


East Midlands, United Kingdom I Holland Full time
Role Requirements

We are seeking a highly skilled and experienced Senior Quality Engineer to join our team. In this critical role, you will be responsible for maintaining the company's Quality Management System, ensuring compliance with ISO 9001:2015 accreditation requirements and meeting business needs.

As a Senior Quality Engineer, you will lead the Quality & Customer Quality Engineers on a day-to-day basis, ensuring they are working towards company priorities and that all measurement equipment is calibrated. You will also manage the 8D Customer Complaint Process, chair regular corrective action meetings for the Quality Department, and oversee the Team of QA Lab Operators to ensure no non-conforming product is released to customers without QP Approvals.

This role involves leading the team of quality engineers and QA Lab Operators, managing their daily workload, and actively participating in the quality engineer's personnel development and appraisals. You will also be responsible for maintaining the company's MES system, Audit Calendar, Gauge Calibration, Complaint Management requirements, and providing resources to other departments during process development activities.

The ideal candidate will possess strong leadership and communication skills, with the ability to motivate and guide the team towards shared objectives. They will have proven expertise in quality management systems, including ISO 9001:2015, and a deep understanding of audit procedures. Experience in managing complaint processes and conducting corrective actions is also essential.

I Holland offers a competitive salary, ranging from £40,000 to £60,000 per annum, depending on experience. Additional benefits include company pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, Health & wellbeing programme, On-site parking, Store discount. We also offer opportunities for professional growth and development within a dynamic and supportive environment.



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