Retail Operations Manager

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Pets Corner UK Full time
Job Description

We are seeking a highly motivated Store Manager to lead our Tunbridge Wells store. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading by example.

Key Responsibilities:
  • Provide outstanding customer service, going above and beyond to meet customer needs
  • Assess customers' needs, recommend products, and provide expert advice
  • Drive sales growth by identifying opportunities and implementing strategies to improve performance
  • Lead and motivate your team, providing coaching and development opportunities
  • Maintain high standards of product presentation, stock levels, and store cleanliness
Requirements:
  • A genuine interest in the Pets Corner vision, values, and products
  • Strong leadership and management skills, with the ability to motivate and develop others
  • Excellent communication and interpersonal skills
  • A passion for customer service, with a desire to build strong relationships with customers and their pets
  • A thirst for continued learning and professional development
What We Offer:
  • A competitive salary, estimated at £35,000 - £45,000 per annum
  • The most extensive training and development plan in the industry
  • Bonus scheme for all members of our team
  • Holiday entitlement of up to 28 days
  • Salary Exchange Pension Scheme
  • Staff discount on accessories, food, and grooming services


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